To listen to this section, click the Play button:

Some situations are emergencies that require immediate action from emergency responders:

• Self-injury needing immediate medical attention
• Someone acting on a suicide threat
• Someone tells you they have recently taken an overdose or harmed themselves in some way
• A person is unresponsive

What to do in case of a mental health emergency:

Call the Student Assistance Program at 1-800-327-2251, the University Police at (410)837-4444, the local emergency personnel at 911, OR take the person directly to the nearest emergency room.

CRISIS

Other situations may be mental health crises that may not require emergency responders but DO require immediate mental health assistance:

• Talks about suicide threats
• Tells you they plan to end their life
• Has self-injured themselves, but does not require immediate medical attention
• Is at risk and under the influence of alcohol or drugs
• Is at risk and emotionally distraught, very depressed, angry, or anxious
• Cannot guarantee their own safety

What to do in case of a mental health crisis:

• During business hours: Please contact the Office of Student Support. You may call or walk in for a consultation.The Clinical Case Manager or trained personnel are available to help assist during regular business hours.
• After hours and weekends or holidays: Call the Student Assistance Program at 1.800.327.2251, the University Police 410-837-4444, or local emergency personnel at 911.
• State that you have a person in crisis.
• Remain with the person until help arrives.

Do not leave the person alone if they are in crisis or immediate danger, but your personal safety should be the priority.

Do you or someone you know need help now?

• For medical emergencies, dial 911.
• If you or someone you know is in crisis, visit the National Suicide Prevention Lifeline or call 1-800-273-8255.
• For support resources for UBalt students, faculty, and staff, visit the Office of Student Support or call the Student Assistance Program at 1-800-327-2251.